Our work · 8 systems

Real problems. Real results.

Every system below started with a business owner doing something manually that should have been running itself.

Client names are published only with their permission. No names, no logos and no links, a link would identify a client in one click.

What’s your problem right now?

Time · Structure

Electrical services business, Melbourne

3→1touchpoints per invoice

Before: 3 people; touched every invoice. Tech drafts it in the field. Office corrects the errors, then re-enters it manually into QuickBooks. 87 times a month.
After: 1 submit; Tech fills in the job on iPad. Invoice auto-generates and syncs to QuickBooks. One review before it sends. Done.

87 jobs a month, each requiring 3 separate data-entry steps across 3 people. Field techs had no access to the customer database. Invoices came in with errors. Scheduling lived in a physical diary controlled by one person with no backup or visibility for the rest of the team.

One submission. Zero re-entry.

What was built, and what changed

What was built

A 6-part field operations platform: mobile job submission from iPad, auto-generated QuickBooks-compatible invoices, colour-coded drag-and-drop scheduling board with per-tech views, automated payment chasers at 7/14/21 days, review requests triggered on invoice close, and a daily job action list replacing the paper diary.

The result

Triple data entry eliminated. Scheduling visible across all 4 teams simultaneously. QuickBooks syncs automatically. One review step instead of 3. Field techs work from their phone without accessing payroll or accounting data.

At 87 invoices a month, eliminating the triple data-entry loop recovers hours of admin weekly, and removes the compounding errors that were eating even more time to chase and fix.

Field Ops
Mobile Invoicing
QuickBooks Sync
Scheduling
Payment Automation

Time · Revenue

Junk removal business, Melbourne

12xmore 5-star reviews

Before: 1–2; Google reviews a month. Had to chase customers manually. Most of the time, nobody did.
After: 12+; reviews a month, requested automatically the moment a job is complete. The business looks like the obvious choice.

The whole operation ran on WhatsApp and paper. No job tracking, invoices typed by hand, and 5-star reviews, the number one driver of new bookings, were never asked for.

Reputation on autopilot

What was built, and what changed

What was built

Full ops CRM with job scheduling, invoicing, clock-in/out, and automated Google Review requests triggered the moment each job is marked complete.

The result

Reviews compounding. Credibility on Google growing every week. More inbound bookings, less chasing.

At A$200+ a job, every booking driven by a new Google review goes straight to the bottom line. Reviews compound. So does the return.

CRM
Invoicing
Automation
Review Engine

Revenue

Cleaning services business, Sydney

2 secto reply, before the competitor picks up

Before: 4 hours; average response time. The customer had already booked whoever called them first.
After: 2 sec; the business is in their inbox before they even think about searching for another option. Job won.

Leads came in and sat for hours. By the time someone replied, the customer had already gone with whoever responded first. Revenue lost silently, every single day.

First in. Every time.

What was built, and what changed

What was built

Speed to Lead automation: personalised reply the moment an enquiry lands, 24/7, plus a CRM to track every lead from first touch to signed job.

The result

First to respond is first to win the job. The business is now the one calling back before the customer even starts comparing.

At A$600 a job, every recovered lead is A$600 in revenue that used to go straight to a competitor. Even one a week changes the month.

Speed to Lead
CRM
Automation

Revenue

Photography studio franchise, Melbourne

88%of leads were going cold

Before: 88 leads; out of every 100 went cold. Paid ads brought them in. No system converted them.
After: 0 wasted; every lead classified and followed up automatically. The ad spend finally earns its return.

Spending on ads, getting 100 leads a month, and converting 12. The other 88 weren't bad leads. Nobody was following up.

Ad spend finally converting

What was built, and what changed

What was built

Automated lead pipeline: classifies hot vs cold the moment an enquiry arrives, then triggers the right follow-up sequence. No manual sorting.

The result

Every lead touched. Ad spend earning. Sales team only deals with warm conversations.

Paid-for leads that go cold are the most expensive kind. Every one converted is revenue the business already paid to attract.

Lead Automation
Classification
Email Sequences

Revenue · Structure

Wholesale bakery, Melbourne

Found itthe money leak across 4 stores

Before: Blind; to waste and margin loss across 4 stores. Just a gut feeling that something wasn't adding up.
After: Visible; exactly which store, which product, which day is bleeding margin, and by how much.

4 stores, scattered spreadsheets, 3+ hours every Monday trying to piece together what happened last week. The leak was real. Management just couldn't see it.

Stop guessing. Start fixing.

What was built, and what changed

What was built

Weekly analytics pipeline that pulls data from all locations and delivers a clear, decision-ready report every Monday at 8am.

The result

The leak became visible. Once you can see it, you can fix it. Management now acts on data, not gut feeling.

Up to A$12,000+ a year in waste that was bleeding out unnoticed across locations. Now it's visible. Now it's fixable.

Data Analytics
Reporting
Waste Management

Structure · Revenue

National franchise network, 80+ locations worldwide

7recurring processes, zero done by hand

Before: Manual; 7 different recurring tasks managed by people across 80+ locations. Contracts expiring. Stock going untracked. Reports built from scratch. Franchise inquiries sitting in inboxes.
After: Automated; every process runs itself. Alerts fire, reports generate, stock updates, inquiries get handled. The network manages itself.

80+ franchise locations with no central operations system. Contracts expired unnoticed. Stock was tracked manually. Monthly reports took hours to build. Inbound franchise inquiries sat without a response. 7 different recurring tasks, all depending on someone remembering.

One system. 80+ locations. Zero manual.

What was built, and what changed

What was built

A full operations brain built in n8n: inventory tracking, 7 automated alert types (contracts, holidays, deadlines), monthly per-location performance reports, and franchise inquiry handling. Plus a technical support system in development that answers printer troubleshooting questions at any hour instead of waking a technician.

The result

The entire network runs from one system. Every location gets the same standard of management. Nobody chases paperwork. Nobody misses a deadline. The business scales without adding headcount.

Up to A$13,000+ a year in recovered admin hours and avoided exposure across contracts, stock, and franchise operations.

n8n Automations
Inventory
Franchise Ops
Alerts
Reporting

Time · Revenue

Personal training studio, Melbourne

0sessions lost to friction

Before: 15 min; of WhatsApp back-and-forth to book one session. Some clients gave up. Revenue walked out silently.
After: Instant; clients book themselves in 30 seconds. No friction, no conflicts, no lost sessions.

Every session required 15 min of WhatsApp to confirm. Some clients gave up halfway through. Double bookings happened. Every bit of friction was costing income.

Friction out. Revenue in.

What was built, and what changed

What was built

Custom scheduling app: coach sets availability, clients self-book in real time. Conflict prevention built in. No back-and-forth, no confusion.

The result

Less friction means more sessions booked. Every session that used to fall through now converts.

For the first time, the business runs on real numbers. Cashflow is visible before the week starts, who is signed in, what's coming in, and where the gaps are.

Scheduling App
Supabase
React

Structure

Non-profit organisation, Melbourne

87inquiries, zero lost

Before: No system; 87 campaign inquiries, one general inbox, no routing, no follow-up process. The team was overwhelmed.
After: Organized; every submission lands in the right place, gets acknowledged, and is tracked from first contact to resolution.

A campaign ran, 87 people responded, and everything landed in a shared inbox with no structure behind it. No one knew who was handling what. Things slipped.

From chaos to clarity.

What was built, and what changed

What was built

Dedicated landing pages with automated intake routing. Every submission acknowledged instantly and tracked through a clear follow-up path. The team always knows where each person stands.

The result

The organisation can now run campaigns knowing the back end will handle it. Nothing falls through. Every person who reaches out feels it.

For a non-profit, being organised is the product. Every person who reached out and actually heard back is a relationship that could turn into years of involvement.

Landing Pages
Intake Automation
CRM

What’s costing you money right now?

Tell me the problem. I’ll listen, map it out, and tell you honestly whether automation makes sense, and what it would look like. No pitch. No templates.

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